Frequently Asked Questions
Everything you need to know about your BJJ gear and training resources.
How do I access my digital instructionals after purchase?
Once your purchase is complete, digital videos are instantly available in your account dashboard under the 'My Library' section. You can stream them on any device or via our mobile app.
What is your return policy for physical gear and apparel?
We accept returns on unworn and unwashed gear, such as gis and rash guards, within 30 days of delivery. Please ensure all original tags are attached.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3 to 7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, we ship our physical products globally. Shipping costs and delivery times vary by country and will be calculated at checkout.
Can I upgrade from a DVD to a digital download?
Most of our products are sold as digital-only or digital/DVD combos. If you purchased a DVD and wish to add digital access, please contact our support team to check eligibility.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.